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T & Cs


1. Formation of Contract of Sale

No contract shall be deemed to have been made until the fully completed on screen order process has been electronically submitted by the purchaser and received by XFAST Ltd and payment has been cleared by the credit card authorisation process ( excepting account customers which have been approved in writing by XFAST Ltd in which case all orders should be in writing, faxed, or by an electronic method approved by XFAST Ltd in writing) We reserve the right to change these terms. Changes will be posted on the site.

2. Prices

All prices exclude VAT and delivery charges and were correct at the time of being entered onto our on line data base. XFAST Ltd reserves the right to modify prices. The goods are sold at the price on our web site at the date we receive the order from you. If we find a pricing error on our web site we will inform you as soon as possible and give you the opportunity, if you wish, of reconfirming your order at the correct price or cancelling it. If we cannot contact you we will cancel the order. If you cancel and you have paid for the goods, you will be given a full refund.

3. Cancellation

We adopt the statutory right for the purchaser to withdraw from the contract up to seven working days from the day after the goods were delivered. In the event of the purchaser cancelling a contract outside this period XFAST reserves the right to make a charge of up to 25% of the full amount of the contract. Modifications on an order can only be accepted with the full approval of XFAST Ltd in writing and any changes which result from such modification may be billed to the Purchaser. The condition of returned goods and packaging will influence decisions made regarding the above. (See faulty goods and returns policy.)

4. Delivery

To see delivery charges simply add an item to your shopping basket. The carriage charges are calculated based on your chosen items and your home location. Unless otherwise agreed in writing XFAST Ltd reserve the right to deliver goods up to 30 days from the date of order. No delivery dates are guaranteed, but we try to deliver promptly. XFAST Ltd reserves the right to make deliveries in instalments if necessary. Delay in delivery or other default of any instalment shall not relieve the purchaser of his obligation to accept and pay for the remaining deliveries. All claims for non-delivery shall be deemed waived unless presented to XFAST Ltd within three days of intended delivery of each shipment. We will deliver to UK addresses only, unless by special arrangement agreed in writng. No goods are left unless an adult signs for delivery. XFAST Ltd reserves the right to require the purchaser to take delivery of goods at the agreed times or where goods cannot be accepted at these times to render invoices for goods or for work completed including storage charges, payment to be effected within or at 30 days after the date of invoice. Goods are subject to availability and if we cannot supply them we will inform you and you will be given a full refund.

5. Payment

Unless otherwise agreed, payment is required prior to delivery of the order. Credit card payment will be debited at the time of the order after authorisation by the purchasers credit card provider and the amount printed on an invoice which will accompany the goods and be dated with the date of the shipment.

6. Mode of shipment

XFAST Ltd will endeavour to ship by the route which XFAST Ltd in its absolute discretion considers to be the most practical considering costs and the required date of delivery.

7. In Transit Damage

The Purchaser shall inspect and test the goods on receipt. If it or any part of it does not operate properly owing to damage in shipment a claim must be immediately filed with the carrier and a copy of the claim together with a full report of the damage forwarded to XFAST Ltd using the documentation provided within the packaging for the purpose. The forwarding of a copy of the claim to XFAST Ltd shall be for information purposes only and shall not in any way be interpreted as an assumption of responsibility by XFAST Ltd for any risks in shipment. All freight charges to and from XFAST Ltd’s distribution centre shall be the sole responsibility of the Purchaser unless otherwise agreed in writing, or agreement has been reached with XFAST Ltd to collect the goods at their expense.

8. Faulty goods other than damage in transit

Goods that become faulty up to fourteen days after receipt will be replaced free of charge by XFAST Ltd. After fourteen days the manufactures warranties apply ( some of which provide an on site service the details of which can been seen on the specification description of each product or on the section of our Web site devoted to other information. In the event of a product becoming faulty within the fourteen day period the Purchaser should report the matter via the XFAST Ltd e-mail facility (CONTACT US ) provided for such events. XFAST Ltd will then process the query and depending on the outcome of discussions or correspondence between XFAST Ltd and the Purchaser or the Purchaser’s Representative, XFAST Ltd at their sole discretion shall decide whether to replace faulty goods. Once agreed between XFAST Ltd and the Purchaser in writing, fax or e-mail, faulty goods shall be transported back to XFAST Ltd in their original packaging at the Purchasers expense ( unless agreement has been reached with XFAST Ltd to collect the goods at their expense ) using the Faulty Goods Return Document for such a purpose where on receipt of the faulty goods XFAST Ltd will return to the Purchaser repaired or replacement goods. If goods are not returned in the original packaging or the original packaging is in such poor condition that it is no longer fit for the purpose it was designed for then a charge may be levied to the Purchaser.


9. Credit / Refund for Returned Equipment

No goods may be returned for credit unless agreed by XFAST Ltd in writing and any credit if granted ( in the absolute discretion of XFAST Ltd ) may be subject to the deduction of handling charges ( paragraph No 3 above ) and to adjustment depending on the condition of the goods returned. The amount of such reduction or adjustment to be determined by XFAST Ltd in it’s absolute discretion. The responsibility for damage to returned goods during transit lies with the purchaser unless the carrier transporting the goods has been appointed by XFAST Ltd. No Credit/Refund will be considered until XFAST Ltd have received the returned goods. This does not affect your statutory rights.

10. Liability>

All shipping dates provided are approximate and XFAST Ltd shall not be liable for delays caused beyond the reasonable control of XFAST Ltd. XFAST Ltd shall not be liable for and the Purchaser shall indemnify XFAST Ltd against any claim for loss or damage sustained by third parties caused by goods supplied by XFAST Ltd whilst in the possession of the Purchaser.

11. Technical Advice

XFAST Ltd does not accept responsibility for the specific purposes in which the goods are applied including but not limited to compatibility with other equipment. Technical specification published on the web site or in printed matter supplied by XFAST Ltd or spoken by a representative or agent of XFAST Ltd concerning any use or application of any goods supplied by XFAST Ltd under this contract is believed to be reliable but XFAST Ltd makes no warranty expressed or implied in regard thereto nor does XFAST Ltd in any way represent the results which may be obtained by integrating its goods with goods supplied by other manufacturers or companies.

12. Default of Payment

The property of all goods supplied by XFAST Ltd shall remain with them until all monies in respect of goods supplied have been paid. Should the purchaser default on any payment due under any contract XFAST Ltd has the right without prejudice to recover and remove from the Purchaser’s premises the goods to which the default refers. The same shall also apply should the Purchaser become bankrupt or insolvent or have a receiving order made against them or compound with their creditors or carry on their business under a Receiver for the benefit of their creditors.

13. Modification

No modifications of these Conditions of sale shall be effective or valid unless hereon or contained in a separate written document approved by XFAST Ltd. Other statements of action by representatives, agents , or others shall not be valid and until so written and accepted. Where a fixed price is agreed customers must obtain written, or by e-mail, acknowledgement from XFAST Ltd as no re-negotiation returns or credit will be processed without this acknowledgement.

14. Warranty

The manufacturers warranty applies to products sold by XFAST Ltd ( Individual manufacturers warranty conditions can be viewed on our site - click here for warranties) Goods arriving faulty or becoming faulty up to fourteen days after delivery will be replaced by XFAST Ltd free of charge ( see clause 8 above )

15. Security

We aim to keep all your personal details secure but are not liable for any losses caused as a result of unauthorised access to information provided by you.

£20 Virgin Wines Voucher: If you have a voucher to redeem against the purchase of wine, the following terms and conditions apply, and you agree to be bound by these terms and conditions: This voucher is for first time customers only and can only be used once. Promotional vouchers can only be used on orders of 12 bottles with a minimum value of £59.88 (excluding delivery), unless otherwise stated. You must be over 18 to buy alcohol. Vouchers are non-transferable and may not be sold at auction.

16. Law

This contract shall be subject to the laws of England and construed in all respects as an English contract.

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